Contract Lifecycle Timeline

Contract Request

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Mark-Up & Approval

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Contract Obligations

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ISSUES

• Inbound email requests went to the wrong person or lost.
  
  
• No central list of projects and their progress.
  
  
• Current staff is not following the correct procedures.
  
  

SOLUTION

ISSUES

• Issues with correct document, version and security.
  
  
• Difficult for all parties to collaborate using email threads.
  
  
• Tracking multiple emails makes it difficult on managers.
  
  
• No central reporting for evidence.
  
  

SOLUTION

ISSUES

• Difficult to ensure the right person is completing the right task on the right day with correct documents.
  
  
• Difficult to ensure follow-up with escalation until closure.
  
  
• Difficult to ensure tasks are transferred if staff leaves.
  
  
• No reporting to show that obligations were met.

SOLUTION